DeHart Plumbing, Air Conditioning, Heating

This Privacy Policy outlines how DeHart Plumbing, Air Conditioning, Heating manages the collection and use of data from individuals who visit our Website, www.dehartservices.com. By continuing to browse or use this Website, you are agreeing to the practices described below. If you do not accept these terms, we recommend that you discontinue use of the Website.

Definitions

• “Non-Personal Information” (NPI): This includes technical data and general activity that does not identify you personally, such as browser details, pages viewed, or time spent on the site.
• “Personally Identifiable Information” (PII): This refers to any data that can be tied back to you, such as your full name, email address, phone number, or street address, especially when entered into contact or appointment forms.

These definitions help us explain how we manage and protect different types of user information collected through our Website.

Our Commitment to Your Privacy

At DeHart Plumbing, Air Conditioning, Heating, we are committed to protecting your privacy and handling your data responsibly. This policy clarifies how information is gathered, processed, and safeguarded when you interact with our Website. Your personal details will never be shared with third parties unless it is essential for Website operations or in fulfilling a specific service inquiry initiated by you.

Information We Collect

When you complete a form or reach out through the Website, we may request information such as your name, contact number, email, location, and any notes related to your service request. This PII allows us to answer your questions and schedule services efficiently. In addition, we collect general NPIs like your IP address and browser version to better understand user trends and improve the way our Website performs.

Cookies

Our Website makes use of cookies to save your preferences, speed up access, and analyze visitor behavior. Cookies are small data files that your browser stores to help enhance your experience on the site. While you can disable cookies through your browser settings, please note that doing so may limit the functionality of certain features on the Website.

Website Analytics

We may use third-party analytics tools, such as Google Analytics, to collect data on how users engage with our Website. These tools provide us with metrics like page visits, time spent on pages, and traffic sources, all without collecting any identifiable personal data. The insights gained help us refine our Website and make informed improvements.

How Information is Used

We use the data you provide to respond to your questions, coordinate appointments, and manage communication related to your service needs. This information is also analyzed to ensure operational efficiency and improve customer experience online. We do not use your personal data for unrequested advertising or bulk promotional emails.

Information Sharing and Disclosure

We do not sell or lease your personal data to outside companies. Your information may be shared with verified service providers who help maintain our Website or scheduling systems, and they are obligated to protect your data. Additionally, we may release information if required by legal authorities or in compliance with applicable laws.

Your Choices

You may request access to review, edit, or delete your personal information at any time. If you would like to stop receiving updates or communications, just let us know, and we will process your request promptly. Our goal is to give you full control over how your data is stored and used.

Data Security

We implement a combination of technical and administrative safeguards to keep your data secure. These measures help prevent unauthorized access and ensure that the information you provide is protected. Although no online platform is entirely immune to risks, we make every effort to minimize vulnerabilities.

Third-Party Links

Some areas of our Website may link to external websites not operated by DeHart Plumbing, Air Conditioning, Heating. We are not responsible for the privacy practices or content of these third-party sites. You should review their privacy policies before submitting any personal information.

Children’s Privacy

Our Website is designed for adults and is not intended for use by individuals under the age of 18. We do not knowingly collect any personal information from minors. If such data is inadvertently submitted, we will take immediate action to delete it upon discovery.

Policy Updates

DeHart Plumbing, Air Conditioning, Heating reserves the right to update or revise this Privacy Policy at any time. Any modifications will be reflected on this page along with the date of the most recent revision. We encourage you to revisit this policy periodically to stay informed about how your data is protected.